FREE SHIPPING NATIONWIDE

Return Policy

Return Policy

Returns Policy
If you have ordered footwear online from us only to find it doesn’t fit, we will exchange the size (subject to availability).
Please note there may be a chance that we cannot fulfill your exchange however you may choose another item of the same value or we will refund if this is unsuitable. You must meet the cost of shipping the goods back to us. We will meet the cost of shipping replacement shoes to you
The returned footwear must be unworn, unmarked, in the original box and returned to us within 7 days of receipt along with proof of purchase. You must meet the cost of shipping.
If for any reason you are dissatisfied with your product when it arrives, please email us at Thomas Shoes


Shipping Policy New Zealand
Online Order Delivery is generally within 1-3 business days to New Zealand destinations for orders received before 9am Monday through Friday subject to availability of stock and other considerations (1-2 days for South Island, 2-3 days for North Island). Rural and remote delivery times may vary dependent on courier services.